Privacy Policy

At Stake Casino, we highly value the trust and loyalty of our players. Protecting your personal data is our top priority, and we are committed to handling your information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and safeguard your data, ensuring transparency at every step. We encourage you to review this policy carefully so you can make informed choices about your gaming experience with us.

Data Processing

This Privacy Policy outlines Stake Casino’s compliance with gambling regulations, including the lawful processing of personal data. Such processing is essential to provide access to our games and related services.

Stake Casino operates under the management of Dama N.V., a company registered in Curaçao, along with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a valid gaming license issued by Antillephone N.V.

Your consent to this Privacy Policy is required to use our services. Since updates may occur, we recommend that you check it regularly. By continuing to use Stake Casino’s services, you confirm your agreement with any changes.

Collection of Information

We collect different types of personal data through our platform, which may include:

  • Registration and Communication Data: Information provided during account setup or further communication, such as names, contact details, and identification documents.
  • Interaction Records: Logs of communication via email, live chat, or other support channels.
  • Transaction and Usage Data: Records of deposits, withdrawals, bets, and activity across the website.
  • Compliance Documentation: Documents required for identity verification and adherence to legal and regulatory standards.

Usage of Information

The personal data collected at Stake Casino is used for:

  • Processing financial transactions and managing bets.
  • Providing the services and customer support you request.
  • Performing verification and compliance checks.
  • Sending promotional content, when you provide explicit consent.
  • Ensuring compliance with anti-money laundering and gambling regulations.
  • Detecting and preventing fraudulent or illegal activities.
  • Conducting research and analysis to enhance our services.

Marketing Communications

If you grant consent, we may use your personal data to send promotional materials about Stake Casino’s products and services. You can opt out of receiving such communications anytime via your account settings or by contacting customer support.

Disclosure of Information

Your personal data will never be sold or rented. However, it may be shared under strict conditions:

  • Within Our Group: To ensure smooth and efficient service delivery.
  • With Trusted Partners: To meet processing and regulatory requirements.
  • With Third-Party Providers: For essential tasks such as payment processing and data verification.

All disclosures are made under confidentiality agreements to guarantee the protection of your data.

Data Security and Retention

Stake Casino employs advanced security measures to protect your personal information, fully complying with all applicable laws and industry standards. Your data is retained for as long as necessary to meet regulatory requirements, including a minimum of five years after account closure in line with anti-money laundering obligations.

Cookies and Tracking

To improve your experience, Stake Casino uses cookies and similar tracking technologies. These tools help us analyze website usage, enhance functionality, and support marketing campaigns. You may adjust your cookie preferences through your browser, though restricting cookies may affect your experience on the site.

Your Rights and Contact Information

You have the right to access, correct, or request the deletion of your personal data at any time. You may also object to the use of your information for marketing purposes. If you have any concerns or requests, you can reach out to our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to file a complaint with the relevant regulatory authority.

This Privacy Policy reaffirms Stake Casino’s commitment to protecting your privacy while ensuring a safe, regulated, and enjoyable gaming environment. If you have any questions or require assistance regarding your personal data, please do not hesitate to contact us.